Shipping & Returns
SHIPPING & HANDLING
All Nefertiti Workshop products are made to order and it takes 2-7 days to be produced.
Customers are responsible for their country's taxes and import duties.
REFUND POLICY
We have a strict NO REFUND policy on both sale and original priced items.
If you wish to exchange your purchased item, please see the returns policy below.
RETURNS
Nefertiti Workshop wants everyone to be happy with their purchases and we are happy to offer an exchange for a different size or style excluding sale items.
If you would like to exchange your Nefertiti Workshop items, please contact us within 48 hours of receiving the product to ensure we can accommodate your request.
All International exchanges will need to be exchanged within 7 days of day of delivery.
All items must be in original condition and must not be worn and in original packaging.
For all returns, please email:
Nefertiti Workshop
nefertitiworkshop@gmail.com
Nefertiti Workshop does not cover the return postage costs or cost of the replacement item to be shipped— this cost is at your own expense.
We recommend using Registered International Post to return garments to us, and we advise you to take note of your tracking number.
Nefertiti Workshop is not responsible or accountable for the loss of garments being returned.
C O N T A C T
For any other customer service enquiries, please email nefertitiworkshop@gmail.com